Check the simplest possibilities first
Confirm the opener has power and try the wall control. If the opener runs but the door barely moves, stop and look for signs of spring or cable trouble.
Look for a broken spring
A broken torsion spring may show a visible separation in the coil above the door. You may also have heard a loud bang.
Call when the door is heavy or crooked
If the door is unusually heavy, jammed, off track or supported by a loose cable, stop operating it and arrange service.
Need hands-on help in Olathe?
If the problem needs repair rather than troubleshooting, call 913-369-6252 or visit our garage door repair page.
Common questions
Can I call if I do not know which part is broken?
Yes. Describe what the door is doing, any sounds you heard and any visible changes. The symptom is a useful starting point.
Should I keep operating a crooked or unstable garage door?
No. Stop operating the door and keep clear until the cause is diagnosed.
Do you provide garage door service in Olathe, Kansas?
Yes. Olathe Garage Door Repair Pros serves Olathe, Kansas. Call 913-369-6252 to discuss the problem and current availability.