Check the doorway and sensor area
Remove objects from the opening and look for anything blocking the photo-eye sensors near the bottom of the tracks.
Watch how the door behaves
A door that starts down and reverses suggests a different problem than a door that never moves. Note sounds, light flashes and whether the wall control behaves normally.
Stop troubleshooting if movement is uneven
If the door is crooked, binding, off track or moving unevenly, stop using it. Those symptoms can involve cables, rollers or alignment.
Need hands-on help in Olathe?
If the problem needs repair rather than troubleshooting, call 913-369-6252 or visit our garage door repair page.
Common questions
Can I call if I do not know which part is broken?
Yes. Describe what the door is doing, any sounds you heard and any visible changes. The symptom is a useful starting point.
Should I keep operating a crooked or unstable garage door?
No. Stop operating the door and keep clear until the cause is diagnosed.
Do you provide garage door service in Olathe, Kansas?
Yes. Olathe Garage Door Repair Pros serves Olathe, Kansas. Call 913-369-6252 to discuss the problem and current availability.